Embrace The Future Of Commerce
Game changing customer discovery, exploration, engagement & sales with live video shopping services
The Numbers Speak For Themselves
Average Sales
For top 10% of customers
$
0
Viewer Engagement Time
For Top 10% of customers
0
min
World’s Leading Full-Service Live Video Shopping Services Agency
Technology
Leading Livestream & 1-2-1 Video Platforms
Livecel is proud to offer the most innovative, engaging & comprehensive Livestream Shopping, Shoppable Videos & Personal Shopping Solutions to drive discovery, exploration, engagement & sales
Studio & Show Production
Award winning Video Production & Streaming
We create bespoke digital experiences & are a trusted partner for world’s leading brands for 15 years. Dedicated or shared studios, bespoke design, global coverage, all channels & requirements
Host, Script, Content
Leading Hosts, Scripts & Content To Drive Your Sales
We provide experienced hosts/influencers & script writers that will take your customer engagement & sales to the next level. Engaging media development – livestream shopping & shoppable video
Omni-Channel
Maximising your sales across all channels
Your website, social media (TikTok Live, Facebook Live, Instagram Live etc.) & ecommerce channels – configured & tested
Analytics & Targeting
Insights & real time targeting to drive sales
We not only provide key reports on customer interactions (products & services, offers, engagement, sales) but also offer real-time targeting on your website
Sales & Optimisation
World leading sales team for new channel
Our performance directors are laser focused on optimizing all parts of this ecosystem – studios, scripts, hosts, technology, channels, insights to supersize your sales & customer engagement
Request Your Demo
Live Video Commerce consultation with experts
Insights, Market Update, Proposition Overview, Case Studies, Deliverables, Demo
Livestream Shopping (One-To-Many)
- Engage with thousands of customers through interactive, live shoppable broadcasts on your website, social media and eCommerce channels
- Customers buy during the shows or afterwards in catch up mode, leveraging your existing ecommerce platform & add to cart functionality
- Some companies try and launch this themselves but often fail due to the complexity involved – lack of knowledge, people & resources (e.g. studio)
- Remove the complexity by leveraging our full-service offering providing everything you need – tech, studios, shows, scripts, analytics, omni-channel & performance management
- Say hello to your new channel to market – driving up to a 10x increase in sales conversion rates & typical engagement times of over 14 minutes
Shoppable Videos
- Shoppable videos allow brands to create a more engaging brand & shopping experience
- Leverage differentiated & authentic content from post-live videos. Your products in the videos are tagged and link back to your website, allowing a simple & instant purchase experience
- Shoppable videos can be utilised across all your channels – ecommerce, social media, CRM & messaging
- Gain insights from leading analytics platform to allow further brand engagement & sales optimisation
- Experience 50%+ engagement rates, 15%+ click through and 4x conversion increase
Live Personal Shopping (One-To-One)
- Increase conversion and boost brand loyalty with private, shoppable video calls with your sales agents
- Introduce new & game changing personal digital sales experience. Customers either drop in or schedule a one-to-one meeting
- Solve customer queries and provide customers with the key thing they are looking for from a website – help and support (EY 2021) – and build relationships
- Create a more engaging brand & shopping experience leveraging visual communications with live video agents sharing their screen to show options, allowing a 15+% reduction in sales times
- Remove the complexity by leveraging our best-in-class full-service offering: technology, analytics, training & agents
- Increase sales by bridging the gap between online, instore and contact center shopping. Experience 30%+ sales conversion rates & NPS of 84%+
Live Video Shopping On Your App
- Allow customers to access livestream shopping (one-to-many) or personal shopping (one-to-one) from your existing app to provide a seamless customer experience
- Increased discovery, engagement, exploration & sales through your app
- Take your app community engagement to the next level
Start Accelerating Your Sales In 2-3 Weeks
Complete
Requirements
Workshop
Select studio design, product & services to promote, agree show themes
Select Host &
Sign off scripts
Sign off scripts on 30 day rolling cycle for complete peace of mind
Embed one line
of code on website
Option of leveraging microsite and externally hosted to keep IT sign off simple. Set up social channels
Message
Customers
& Go Live
Drive show awareness across agreed channels (email, SMS, social, banners) and go live!
Sales Optimisation With Real Time Targeting
- Our A.I. platform highlights which customers need help, who does not and who wants to buy
- It allows us to build up an understanding of how customers behave so that we can optimize the customer experience further
- With real-time targeting we are able target customers not only based on their needs but also based on their propensity to buy, leading to improved customer satisfaction & conversion
- Real-time targeting allows us to maximise the livestream shopping viewers, providing a better ROI
- Real-time targeting is used to target customers who are unlikely to convert without support and help to drive incremental sales
